Building Better Client Engagement

Building Your Practice One Deck At A Time  Fear. It’s one of the biggest barriers to growing a business, organization, team or department.  We want to keep much of what we know, our expertise, close to the vest.  But failure to share means failure to expand and move beyond what exists right now into what […] Click to continue reading »

Culture Matters: What retirees at Fukushima nuclear plant can teach us

What would you say to me if I was retired and enjoying my golden years and I told you that I felt it was my duty to go work in the nuclear plant I use to work in where I would most likely die a horrible death due to radiation poisoning? Would you understand; be […] Click to continue reading »

Using images for personal development

Using images is a great way to get past the places of stuck. You know the times when you try looking at a particular situation or problem from many angles and no solutions emerge? Doing an exercise with photographs can help you tap into your inner wisdom and get past the place of stuck. Here […] Click to continue reading »

What do you want your legacy to be?

Use this question in your sessions to get insights into your clients. Christine and I were discussing legacy the other day. We were taking a different conversational path to figuring out why we created VisualsSpeak/Exploring New Options and the visual approach to facilitation we have developed. Some of the questions we explored are: Why are […] Click to continue reading »

Using images to get past the small talk

Are you looking for a way to help you get past the small talk stage and to what matters most to your clients? A method that is fast, fun and doesn’t feel invasive? It’s the get-to-know-you phase, which is sometimes referred to as doing an assessment or intake. Your new client is telling you about […] Click to continue reading »