We hear from facilitators all the time who are using the VisualsSpeak toolset — but usually it is from experienced practitioners. Recently, though, we heard of an experience by someone brand-new to the tools and to facilitation!
Learning by participating
He was working with a group in his organization on planning a conference, and they needed to get a clear vision. The toolset was very useful, and the company’s Chief Operating Officer happened to be in the meeting.
So the next time an issue came up — in this case, a work team that wasn’t really a “team” at all — the COO decided VisualsSpeak was the answer. Now this COO had never done facilitation before, and had only used the toolset once before as a participant. But in she dove!
Our more experienced user (who was a participant in this team intervention) said that even though the COO made some newbie mistakes, the toolset worked beautifully. It yielded great bonding for the starting-to-be-a-team, and laid a strong foundation. Or, as he put it:
It’s amazing how robust a tool it is–you can’t mess it up even if you’re new at using it!